Privacy Policy

This PRIVACY POLICY is an integral part of the Terms of Use of Meha Boutique (“Us” or “Our” or “We”) and must be read along with the same. All capitalised terms not defined under this Privacy Policy shall have the meaning ascribed to them under the Terms of Use.

Meha Boutique is owned, operated, and managed by Us and strictly adheres to applicable information technology and data protection laws, rules, and regulations. In order to ensure compliance with the same, Meha Boutique has adopted this Privacy Policy (“Privacy Policy”) to set out the manner in which Meha Boutique handles the information provided by users and registrants (“You” or “Your” or “Yourself” or “User”) of the website www.mehaboutique.com and/or any software application operated and managed by Meha Boutique, collectively referred to as the “Platform”.

This Privacy Policy also specifies the manner in which personal and sensitive personal data or information (if any) is collected, received, stored, processed, disclosed, transferred, dealt with, and handled by Meha Boutique in relation to Your use of the Platform. This Privacy Policy does not apply to information that You provide to, or that is collected by, any third party through the Platform or any third-party website accessed in connection with the purchase of Products offered on the Platform.

Please read this Privacy Policy carefully before using or registering on the Platform or accessing any information or purchasing Products through the Platform. By using the Platform, You accept this Privacy Policy and agree to be legally bound by the same.

1. Our Statement of Privacy Practice

Meha Boutique does not sell personal information collected from Users. We use Your information to process orders, provide customer support, communicate regarding Products, Orders, offers, and promotions, manage User accounts, display content such as wish lists and reviews, recommend Products that may interest You, and improve Your overall experience on the Platform.

2. Type of Information Collected

Information shared during account creation or purchase. Information You voluntarily provide while registering or placing orders on the Platform, including but not limited to:

(a) name, email address, mobile number, shipping address, billing address, and order details; and  
(b) payment-related information such as preferred payment method, transaction identifiers, and payment confirmation details. Meha Boutique does not store credit or debit card details.

Information automatically collected. Meha Boutique may automatically collect information related to Your access or use of the Platform, including IP address, browser type, device information, location data, cookies, web beacons, pages visited, time spent, preferences, language settings, and search history.

Transaction Information. We collect transaction details related to purchases made on the Platform including order value, date and time of transaction, products purchased, and delivery details. This information may be used to improve platform performance and customer experience.

3. Collection and Use of Information

The information collected may be used for the following purposes:

to operate, maintain, improve, and personalize the Platform and Products;

to process orders, payments, returns, and refunds;

to respond to queries, feedback, and customer service requests;

to communicate updates, offers, and important notices related to Products or policies;

to enforce Terms of Use and protect legal rights;

for internal analysis, audits, research, and business improvement;

with Your consent, for marketing and promotional communications; and

for any other purpose with Your consent or as permitted by law.

4. Transparency and Choice

User acknowledgement. All information disclosed by You is provided voluntarily. Meha Boutique shall not be responsible for verifying the accuracy of information provided by You.

Cookies. You may disable cookies through your browser settings. However, certain features of the Platform may not function properly without cookies.

5. Collection of Information by Third-Party Sites and Advertisers

The Platform may contain links to third-party websites or services not operated by Meha Boutique. The collection and use of information by such third parties are governed by their respective privacy policies. Meha Boutique shall not be responsible for the privacy practices of third-party sites.

Third-party advertisers may use cookies or similar technologies to display relevant advertisements. Meha Boutique is not liable for any unauthorized use of Your information by such advertisers.

6. Disclosure to Third Parties

Meha Boutique may disclose Your information if required by law or if necessary to:

(a) comply with legal obligations;  
(b) protect the rights or property of Meha Boutique;  
(c) ensure the safety of Users or the public; or  
(d) prevent legal liability.

We may share information with:

(i) logistics, delivery, and payment service providers to fulfill orders; and  
(ii) third-party vendors assisting with analytics, marketing, and customer support, subject to confidentiality obligations.

Any content shared by You on publicly visible sections of the Platform may be accessible to other Users.

Meha Boutique may transfer User information in case of a merger, acquisition, restructuring, or sale of business assets, subject to confidentiality requirements.

7. Security

Meha Boutique takes reasonable security measures to protect User information against unauthorized access, alteration, disclosure, or destruction. Payment transactions are processed through secure payment gateways. Meha Boutique does not store card details and shall not be responsible for breaches beyond its control.

Users are responsible for maintaining the confidentiality of their account credentials.

8. Public Posts

Any reviews, comments, or feedback posted by You on the Platform may be publicly visible. Meha Boutique reserves the right to remove content that violates its Terms of Use. Posted content may be used by Meha Boutique for promotional or operational purposes.

9. User Discretion

You may opt out of promotional emails by following the unsubscribe instructions provided in such emails. Transactional and account-related communications may still be sent.

You may choose to disable cookies through browser settings, which may affect Platform functionality.

If You wish to stop sharing information, You may close Your account and discontinue use of the Platform. Meha Boutique may retain or anonymize data as required by law.

10. Amendments

Meha Boutique reserves the right to modify this Privacy Policy at any time without prior notice. Continued use of the Platform constitutes acceptance of the updated Privacy Policy.

11. Grievances

For any grievances or concerns related to this Privacy Policy, please contact our Grievance Officer at support@mehaboutique.com within 24 hours of the occurrence of the issue.